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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All RIDGID products

The group "New Technologies" offers for review the products of the plant RIDGID: gas keys, tracers, pipe tools, cleaning machines, hydraulic presses, crowns, threading machines
  • Warehouse equipment RIDGID
    Warehouse equipment
    STORAGEMASTER et al.
  • Sewerage equipment RIDGID
    Sewerage equipment
    K-3, K-6, POWER SPIN, etc.
  • Mounting devices RIDGID
    Mounting devices
    1460s, 1450, SF-2200, SF-2500, etc.
  • Pipe keys RIDGID
    Pipe keys
    S, 1140, 1141, 1142, 1143, etc.
  • Vise RIDGID
    Vise
    JUNIOR, MATADOR, Pionier, etc.
  • Workbenches and bolt cutters RIDGID
    Workbenches and bolt cutters
    1390 M, 1100, 1300, 1400, etc.
  • Accessories for machine tools RIDGID
    Accessories for machine tools
    811 A, 815A, 555, 531, etc.
  • Diamond Tools RIDGID
    Diamond Tools
    HC-2W, RB-3W, RB-208/3, etc.
  • Cutting tools RIDGID
    Cutting tools
    1218-BM, 1224-BM, 1205, 550-1, etc.
  • Pipe bends RIDGID
    Pipe bends
    300, 400, 600, 456, PB-28, etc.
  • Countersinks and scissors RIDGID
    Countersinks and scissors
    786, 787, 788, 789, etc.
  • Construction levels RIDGID
    Construction levels
    380, 382, 384, 386, 387, etc.
  • Pipe supports RIDGID
    Pipe supports
    VJ-99, VJ-98, RJ-99, CJ-99, etc.
  • Gutters and kluppas RIDGID
    Gutters and kluppas
    915, 916, 918, 600, 690, etc.
  • Threading machines RIDGID
    Threading machines
    300 Compact, 300 CA, 300 AAC, etc.
  • Pipe Cutters RIDGID
    Pipe Cutters
    PC-1250, PC-1375, 151, 152, etc.

NEW TECHNOLOGIES GROUP

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